How Our Service Works :
How Doย I receive the manual ? How does this work?
We sell digital service manualsย only.ย No physical copy or CD-ROM will be sent to you.ย Our system will grant you instant access to download the manual On Checkout page and via an email link once you complete payment. When you download the manual,
it is yours for good!ย
most of Our software have both options , DVD’s or Download ,
with the DVD Version you will get the download also as a bonus .
I purchased DiagnosticEPC software How Do I Get It Installed ?
After Softwareย purchase you will get download link PDF file, In this file you will find the download link , you will download all the files and then contact us for installation and activation, We will contact you also to scheduleย the installation service,
We are Offering Full Online Service & Support, Any Software That You Buy Will Be Downloaded, Installed And Activated By Our Professionals, So You Just Need To Sit Back And We Will Make It Work For You !
Where do I download the manual once Iโve paid?
After You cleared yourย paypal payment you will get a download link at the checkout page, instantย download !
in addition, an email with the link to download your manualย will be dispatched immediately. If the email isnโt showing up, be sure to check your โspam boxโย .
How long do I have to download the manual I purchased?
You have up toย 14 days to download the manual with 3 max download attempts.
If you have trouble downloading a manual, please contact us .
I canโt figure out how to open the manual I purchased. Help!
Someย of our service manuals areย packaged inย zip archives that need to be extracted before you canย viewย the contents.
Download Free Winzip Winrarย To Extract The ZipRAR File.
iPhone/iPad users will need the iZip free app from the App Store to open ZipRAR files.
To open PDF files we recommend the free Adobe Reader software.
If all else fails, we are here for you.
Simplyย contact usย and we will get back to you within 2ย Hours.
I received a โSorry, you have reached your download limit for this fileโ or โFile Not Foundโ error. Help!
Some customers have received these errors, particularly when attempting to download zip files from a iPhoneiPad. If you receive this error, pleaseย Contact usย with your order information and we will manually send you the filesย within 4 Hours.
I canโt find certain information / How do I search the manual?
Almost all of our manuals are fully searchable and/or have an index. In Adobe Reader and most internet browsers, press CTRL+F to search for keywords. If you cannot find something, please feel free to contact us.
Do you offer refunds?
Sorry, we do not offer refunds for digital products and servicesย .
Why was my debit or credit card declined?
To help protect your account, PayPal uses a complex screening process for credit card payments. This helps prevent lost or stolen cards from being used for unauthorized transactions. On rare occasions, the screening process affects valid cards.
A credit card might also be denied if:
- The card issuer is having technical problems that prevent authorization of a transaction.
- The card issuer sees a charge that doesnโt fit your normal spending patterns and blocks the transaction to protect you.
- Youโve inadvertently exceeded the limit on your card.
If you know that your credit card is valid but your payment doesnโt go through, you might want to:
- Contact your credit card issuer directly. Ask why your card was declined, and whether you can still use it. If you can still use your card, please try your transaction again.
- Pay securely online using your bank account. You can link your bank account to your PayPal account in just a few minutes. The merchant never sees your financial or other personal information.
- Link a different credit card to your PayPal account.
Please call paypal directly for more info why your card is rejected :
ย
What payment methods do you accept? Is your website safe?
We take your privacy seriously.
We accept secure Credit/Debit card payments via PayPal.
Our website uses the latest Secure Sockets Layer (SSL) technology with 128-bit encryption to safely transmit your payment data.ย
Noneย of your payment information is stored on our systems.
IF YOU DOESN’Tย HAVE PAYPAL ACCOUNTย NO PROBLEM ,
YOU CAN STILL PAY WITH CREDIT CARD ,FOLLOW THIS STEPS:
Click On Create Account And you will be able to pay with Credit Card: